Preboard (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information under the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect the following types of personal information when you interact with us online, in person, or by phone:
- Full name, date of birth, gender
- Contact details (email, phone number, address)
- Educational and professional background
- Payment information
- Website usage data (cookies, IP addresses, browser type)
- Any other information you voluntarily provide to us
We collect this information through:
- Our website contact or registration forms
- Phone and email communications
- In-person enrollments or events
- Third-party integrations (e.g., payment processors)
2. Use of Personal Information
We use your personal information to:
- Register and manage your enrollment or course participation
- Provide training, career services, or other support
- Process payments and issue receipts
- Send service updates, confirmations, or newsletters (with your consent)
- Improve our website and services
- Comply with legal and regulatory obligations
3.Disclosure of Personal Information
We do not sell your personal information. We may share your information with:
- Trainers, staff, and service providers involved in your training
- IT and system administration providers
- Government education bodies or regulators, if required
- Legal or financial advisors, where necessary
We ensure that all third parties respect your privacy and handle data following this policy and the Privacy Act.
4. Storage and Security
Your information is stored securely, both physically and digitally, and is protected against unauthorized access, disclosure, loss, or misuse. Access is restricted to authorized personnel only.
We take reasonable steps to destroy or de-identify your data when it is no longer needed.
5. Website and Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand website usage patterns.
You may disable cookies via your browser settings, though this may affect your ability to use certain features on our website.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe.
7. Overseas Disclosure
We generally do not disclose your information overseas. If such disclosure is necessary (e.g., cloud storage providers), we will ensure that the overseas recipient complies with Australian privacy standards.
8. Marketing Communications
We may send promotional materials via email or SMS with your consent. You may opt out at any time by using the unsubscribe link or contacting us directly.
9. Complaints
If you believe your privacy has been breached, you can contact us at the details below. We will investigate and respond under the Privacy Act.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any queries or complaints about our Privacy Policy, please contact us at:
Preboard ABN: 64 684 847 434
Email: contact@preboard.com.au
Address: Level 3/25 Peel St, Adelaide 5000.
